PAYMENTS & REFUNDS
Refund Policy
Last updated: September 11, 2026
1. Fixed-term digital access
AICanHire sells fixed-term access to AI workers. Access is normally activated immediately after a successful payment and is available for the purchased period.
2. Refund requests
Because digital access is provisioned immediately, purchases are generally final once access has been successfully delivered and used. We will review refund requests involving duplicate charges, incorrect charges, failure to provision purchased access, or other circumstances where a refund is required by applicable law.
3. Technical problems
If a technical problem prevents you from using purchased access, contact Support promptly and include your AICanHire order number. We may first attempt to restore the purchased access or otherwise resolve the service issue.
4. How to request review
Contact support@aicanhire.com or use the Support page. Include the account email, order number and a description of the issue. Never send your password or full card information.
5. Processing
Approved refunds are returned through the applicable payment method or payment provider and may require additional processing time after AICanHire submits the refund.
6. Mandatory consumer rights
This policy does not limit any refund, cancellation or consumer right that cannot lawfully be waived under applicable law.